Your privacy is our priority. This document clearly explains how we collect, use, store, and protect your personal information as a member of the 100cuci net platform.
100cuci net is fully committed to protecting the privacy and personal data of every member who uses our platform. This Privacy Policy is established to ensure you have a clear understanding of what information we collect, why we need it, how we use it, and the steps we take to keep it secure at all times.
As an online gaming platform serving users in Malaysia, we understand how sensitive personal and financial information can be. We never take lightly the trust you place in us. Every decision related to data management is made with your interests and security as our top priority.
This Privacy Policy applies to all users of the 100cuci net platform, including the official website at 100cucinet.app, the Android and iOS mobile app, and all related services we offer. By using any of these services, you agree to the collection and use of your information as described in this policy.
This Privacy Policy should be read in conjunction with Terms and Conditions and Responsible Gaming Policy us. These three documents together form the complete agreement between you and 100cuci net.
We collect various types of information depending on how you interact with our platform. Below is a detailed explanation of the data categories we collect:
When you register a new account, we require the following information to verify your identity and comply with KYC (Know Your Customer) requirements:
To process deposits and withdrawals securely, we collect financial information such as bank name, bank account number, and account holder name. We do not store credit or debit card details directly — all card transactions are processed through certified, secure payment gateways.
Our system automatically records technical information when you use the platform, including:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | KYC Verification & Account Security | 5 years after account closure |
| Financial Records | Payment processing & compliance | 7 years (legal requirement) |
| Game History | Customer support & complaint resolution | 2 years active |
| Technical Data | Security & Fraud Prevention | 90 rolling days |
| Cookie Data | User experience & analytics | Up to 12 months |
The information we collect is used responsibly and only for legitimate purposes. We do not use your data for purposes unrelated to our platform services without obtaining your consent first.
The following are the primary purposes for which we use your data:
You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in any promotional email we send, or through your account settings. Opting out of marketing communications will not affect your account functionality.
100cuci net continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorized access, loss, or misuse.
Your data is stored in ISO 27001-certified data centers with high-grade physical protection. All cross-border data transfers are conducted in accordance with strict international data protection standards.
While we take all reasonable steps to protect your data, no system can guarantee 100% security. In the event of a security incident involving your data, we will notify you within 72 hours via your registered email and take immediate action to minimise the impact of the incident.
100cuci net does not sell, rent, or trade your personal data to any third party for marketing purposes without your explicit consent. However, there are certain situations where we need to share your information with trusted parties to enable the platform to function properly.
All third parties we work with are required to comply with strict data protection agreements and are only permitted to use your data for the purposes specified in their agreement with us. We monitor their compliance on a regular basis.
You have clear rights regarding the personal data we hold about you. We fully respect these rights and provide simple mechanisms for you to exercise them through your account or by contacting our support team.
Data rights requests will be processed within 30 business days. For complex cases, we may require up to 60 days and will notify you accordingly.
The 100cuci net platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand general usage patterns. Cookies are small text files stored on your device when you visit our website.
You may manage your cookie settings through your web browser at any time. Disabling certain cookies may affect platform functionality or your user experience. Essential cookies cannot be disabled as they are required for your account security.
100cuci net is a gaming platform intended strictly for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we discover that personal data of a child has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. Parents or guardians who believe their child may have registered on our platform are urged to contact our support team immediately.
Registration by individuals under the age of 18 is strictly prohibited. We apply an age verification process during registration and reserve the right to request identification documents at any time to confirm member eligibility.
100cuci net reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the technologies we use. Any significant amendments will be communicated to you via:
The "Updated" date at the top of this document always reflects the most current version. It is your responsibility to review this policy periodically. Your continued use of the platform after any amendments take effect will be considered your acceptance of the latest version of this policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
For official requests relating to data rights such as access, correction, or deletion, please state "Data Rights Request" in your email subject line and include your account number and a copy of your identification document for verification purposes. This information is required to ensure we process the correct account request.
We don't just comply with regulations — we go further to ensure your privacy is genuinely protected at every level.
All data transmitted between your device and our servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Our identity verification process uses advanced OCR technology and biometric verification. Your documents are stored with full encryption and are only accessible by our authorised verification team.
Your personal data has never been and will never be sold to advertisers or data brokers. Your information is used solely for the purposes clearly stated in this privacy policy.
Our security systems undergo regular independent audits by certified cybersecurity firms. Audit findings are used to continuously strengthen the protection of our members' data.
Through your account settings, you can manage your privacy preferences, control marketing communications, request a copy of your data, and initiate the account deletion process at any time.
In the event of any security incident involving your data, we are committed to notifying you within 72 hours and taking immediate remedial action.
Join over 500,000 members who trust 100cuci net — a gaming platform that puts your safety and privacy first at every step.